Tech Support

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ARK Software comes with 90 days of unlimited free technical support to get your agency up and running on ARK Software. Technical support is always available from ARK Software.

The Annual Support Agreement allows for unlimited support via telephone, email, and Remote Support (PCAnywhere, VNC, etc.) for a period of one year. Also included are any product upgrades or patches released during that time.

Per call support is also available billable at $2 per minute for those not on a current support agreement.

Changes? No Problem!
We happily modify the ARK Software program for many of our clients. Changes are made on a proposal basis with a modest modification fee for most changes. Custom fields, screens, and reports are easily implemented.

Existing Data? No Problem!
We have a busy data import service that will bring your current data into ARK for a modest fee. Contact ARK Software for specifics on any of these services.

YES, we can import your existing Petwhere data!

 

 

Do you need to renew your support agrement? Just contact us!